Shipping & Delivery

Standard ground shipping costs begin at $6.50 and go up depending on the weight of the order and if outside of the USA. Priority Shipping begins at $9.20. Expedited services are also available - see checkout for pricing.

If the item is defective and within 90 days of purchase, Lilla Rose will pay for return shipping via Prepaid Merchandise Return Label, and for shipping back to the Customer. Otherwise, Customer pays for shipment to Lilla Rose. If our prepaid label is used AFTER the 90 days, a minimum fee of $6.50 will apply. Lilla Rose Stylists are responsible for shipping items back to Lilla Rose.

Please see the FAQ section in Returns & Exchanges

SHIPPING METHODS: We offer USPS (United States Postal Service) and UPS (United Parcel Service) as shipping options at checkout.

ORDER PROCESSING TIMES: Most orders leave our facility in 48 business hours or less but please allow up to 72 business hours for processing. Depending on your order day and time, actual order prep time, and service irregularities (e.g., Saturday delivery) can affect your delivery date. If your order is time sensitive, we recommend contacting Lilla Rose to determine the best shipping method for your order. No orders are processed on the weekend, which can affect orders placed on Fridays.

DELIVERY TIMES: All Standard Shipping types do not guarantee delivery times. Tracking information will show an estimated time of delivery only. UPS deliveries are guaranteed for the service chosen. Do not count Saturday or Sunday in figuring delivery days. You may calculate UPS shipping times here. Enter La Habra California 90631 as the SHIP FROM information. The costs found at UPS.com are not accurate and you will need to check your Lilla Rose cart for UPS shipping costs.

The following estimated delivery times for US shipping methods currently apply:

• Economy (contiguous United States only): Arrives in 4-10 business days 
• Standard: Arrives in 4-7 business days 
• Expedited: Arrives in 3-5 business days 
• Priority: Arrives in 2-4 business days

When you or your Customer place an order, the order confirmation email will be sent to the email address used when placing the order. There will be a shipment tracking link included in that email. Click on the link to be taken to the chosen Shipper’s website where you can monitor the progress of your shipment.

Lilla Rose ships to over 60 countries. If you don't see yours in the list below, just send us your full address and we'll add your country into the system so you can place an order.

Argentina, Aruba, Australia, Austria, Bahrain, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Great Britain and Northern Ireland, Greece, Guyana, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Monaco, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Turkey, Turks & Caicos Islands, Ukraine, United Arab Emirates, United States, Virgin Islands (British), and Zambia.

P.O. Boxes and Military APO/FPO/DPO addresses cannot receive guaranteed shipping. Our suggestion is to select standard shipping as a preferred shipping method.